Shipping policy
Shipping Times: Orders typically take 2-3 business days to process before they are shipped out. Once your order has been processed, please allow an additional 10-25 business days for standard shipping. Please note that shipping times may vary based on your location, and during peak seasons or promotional periods, there may be slight delays.
Shipping Methods: We currently offer standard shipping for all orders. At Neuman, we strive to provide reliable and efficient shipping options to ensure your order reaches you in a timely manner.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its arrival date.
Shipping & Delivery Responsibility We aim for timely deliveries but cannot control delays caused by couriers, customs, or local disruptions.
Neuman is not responsible for:
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Delays caused by couriers, customs clearance, weather conditions, or other factors outside our control
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Packages marked as delivered by the courier but reported as not received
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Lost or stolen items after confirmed delivery at the shipping address provided
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Incorrect or incomplete shipping addresses entered by the customer at checkout
Please ensure that all shipping details are accurate before completing your purchase. If an incorrect address is entered and we are not notified in time before shipment, Neuman cannot be held responsible for failed delivery, loss, or additional shipping costs related to reshipment.